Work Experience

Case Preparation & Legal Support

• Managed high-volume immigration case preparation and filings, including Family-Based Immigration (Green Cards, Marriage-Based), Citizenship and Naturalization, Business Immigration (H-1B, PERM, I-140), Humanitarian Immigration (Asylum, Waivers I-601A, I-212), and Removal Defense & Litigation (Mandamus Actions and BIA Appeals).

• Prepared and submitted 5–15 complex cases per month to multiple government agencies, including USCIS, EOIR, ICE, CBP, DOL, NVC, and U.S. Consulates & Embassies.

• Drafted affidavits, legal summaries, support letters, and motions; researched case law, regulations, and agency policy; and prepared hearing binders and country-condition evidence packets.

• Interpreted for clients during attorney meetings, interviews, and hearing preparation.

Case Management & Team Leadership 

• Oversaw workflows for 500+ active cases, particularly litigation and family-based matters.

• Served as Lead Paralegal, reviewing and approving case submissions prepared by other paralegals.

• Assigned cases, tracked deadlines, and helped maintain organized, up-to-date case pipelines.

• Trained new paralegals and interns; contributed to workflow planning and improved internal communication.

Financial & Technical Support

• Handled the firm’s financial operations by tracking case-related payments and maintaining consistent client communication across a multi-million-dollar annual case volume.

• Provided in-office technical support by troubleshooting software issues, fixing formatting problems, managing document templates, assisting staff with legal-software tools, and handling basic IT needs.

Workflow Optimization & Process Improvement

• Created 80+ guides, templates, and training documents, improving consistency across the firm.

• Built internal workflow systems (attorney calendars, office processes, case-management structures) that significantly increased operational efficiency, reduced client call volume in certain areas by nearly 100%, significantly accelerated new-employee integration.